As a courtesy to our patients, we will bill your insurance company when provided with the necessary information. Please realize that your policy is a contract between you and the insurance company. Any required co-payments, deductibles or non-covered services are beyond our control and your subsequent responsibility.
Patients will receive a pre-op phone call from the business office to review their insurance coverage and financial responsibilities due at the time of surgery. At that time, patients will be informed of any co-pay or deductible that is due on the day of surgery. Co-payment and deductibles must be paid at the time of admission. If an overpayment is made on the account, you will receive a refund.
After your insurance company has remitted payment to us, you may be responsible for any balance unpaid by your insurance company. Method of payments accepted: cash, money order, cashier’s check or major credit cards. If special payment arrangements are necessary, please call the center prior to your surgery.
If you have any additional concerns or questions, please call the office at (302) 678-4688.
We offer the option to pay bills online.
Because you are responsible for costs for covered healthcare services until you reach your deductible, you should comparison shop if you elect to have a nonemergency procedure.
You can use tools like Healthcare Bluebook and the Medicare Procedure Price Lookup (for Medicare patients). Many health insurance websites also provide information on where to find in-network services.